US Van Lines INC

★★★★★★★★★★ Google

Do Not use this company. I had a single point of contact Jessica that works out of her house and you are subject to if she is sick or whenever she is available. We needed to make some changes you can’t get a hold of anyone and then you get a shady truck driver asking your for cash on the day. Do not...

shaleen dastur · Feb 2026

★★★★★★★★★★ Google

It turned out they were a very irresponsible company. Forced us to pay the entire amount upfront, knowing that we need to move Asap and have no other options. They delivered our items and furniture but left it unassembled, somehow lost or hid the bolts and didn't tell us where. Do we don't have a cl...

Olga Zhgirovskaya · Dec 2025

★★★★★★★★★★ Google

I was worried about using this company because of all the bad reviews, but I had such a good experience with them. The price was what they quoted, my delivery arrived within the window they promised, and my items didn't even have a scratch on them, I usually don't put reviews, but since it went so w...

Eric Jordan · Oct 2025

★★★★★★★★★★ Google

If I could give no stars I would. The movers got onsite and changed the price of what I was quoted. Pressured me to pay in cash. It took me over two weeks to get my stuff delivered after they initially said it would be 3-4 days. The delivery date kept changing. My calls and texts were mostly ignored...

Amber Smith · Sep 2025

★★★★★★★★★★ Google

I was worried after reading the reviews given by other customer but I thought to give a chance as they offered me economic rates than other movers. I ordered us van lines movers to move my stuff from St. Louis MO to Austin Tx. All the furniture they pack nicely and delivered without damage. I pack 2...

Swarali Choudhary · Sep 2022

★★★★★★★★★★ Google

3 guys came. Did a great job loading all my stuff up. No issues no complaints at all. They were careful with my furniture, they unassembled a table, king-size bed, and a bunk bed. They drove 3 hours out of state unloaded and reassembled everything with no issues. I didnt have to pay anything until t...

Rimmon McNeese · Sep 2021

★★★★★★★★★★ Google

Foreman was good. Other two were from the B-squad. Lots of damage to my furniture including one broken tv stand. One of the guys played on his phone all day and complained about everything. Complained about the stairs. Complained about the elevator. Complained about a hallway. One came without a mas...

Carmelle Minton · Sep 2021

★★★★★★★★★★ Google

From the first phone talk with US Van Lines customer service guy to the moving day they showed up for packing and truck loading, it has been a real pleasure to work with them. The guys stay open, no surprising additional charges, the representative worked alongside and took into consideration my spe...

Jose Hudson · Sep 2019

★★★★★★★★★★ Google

I contacted US Van lines because a friend of mine used their services and recommended. I had to move from O'Fallon MO to Cary NC. I contacted several movers and their quotes were for a trip to moon. I had a very bad experience with the last mover(from Alpharetta GA to O'Fallon MO) who ended up charg...

Joseph Dasnevis Manoj Vaz · Sep 2019

★★★★★★★★★★ Google

I used this company twice for moving and storage our staff locally in St. Louis. I found the company to be very reliable and professionals. The team came on time and packed and loaded all my items very efficiently. All of my items showed up with no damages even after storage. I definitely recommend...

Rachel Bezalel · Sep 2016

★★★★★★★★★★ Google

We have recently moved from Missouri to Virginia & was looking for a moving company & found US Van Lines. These guys were very good & very professional. They did packed all the stuff very carefully & wrapped the furniture with adequate moving blankets. Though the original delivery estimates was 14 b...

Ashutosh Sohaney · Sep 2015

★★★★★★★★★★ Google

I used this company to move last week from St. Louis, Missouri to Nashville, Tennessee. I couldn't be more happy. They showed up on time. They packed and loaded all my items very efficiently. The delivery was the next day. All of my items showed up with no damages. I want to thank Judy, Jeff and the...

tom sibirsky · Sep 2014

★★★★★★★★★★ Google

We were recommended US Van Lines by a friend. These guys knew their responsibility well right from their customer service to the moving service I came very much satisfied. I called them up and was impressed with the way the sale rep cleared all my concerns and made the booking go like a breeze which...

Thomas S · Sep 2013

★★★★★★★★★★ Google

I recently moved from MO to PA and was pretty doubtful in finding a reliable company. Moving is not fun, and moving long distance is even worse, mainly because it s pretty uncommon for a move to go smoothly. I was still cautiously optimistic after Steve gave me an in home estimate. The price was ver...

Amanda Jones · Sep 2013

★★★★★★★★★★ Google

US Van Lines did not lead us astray. Great company. First, they came out and gave us a quote. At first I was a little scared because the quote was a rather large range. But since they don't really know how long it will take to move into the new place, I guess it made sense. Then, they came (right on...

Lillian Bentley · Sep 2012

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