The Moving Company
- USDOT number
- 2908678 ↗
- MC number
- MC1003780 ↗
- Phone
- (417) 501-9128
- Fleet
- 8 trucks · 10 drivers
- Safety (FMCSA)
- 0 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 5133 S OLD CAMPBELL AVE STE 202, Springfield, MO 65807
- In the registry since
- 2016 · 10 years
- FMCSA registration updated
- Aug 2024
- [email protected]
- Mobile
- (970) 412-9087
- Website
- wemovebetter.com
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 21 total reviews across Google & Yelp.
Customer reviews (21)
THIS COMPANY WAS AWFUL. They were 3 hrs late to our move. We closed our house and they were supposed to be there at 1 and they didn't get there till 4 pm!!! They kept telling my husband they are on their way. When they arrived, 1 guy looked decent. They didn't look clean or put together. In the movi...
Beware. Worst experience with a moving company EVER. The movers they sent had been working there less than 2 days. My brand new furniture is ruined. Missing tool box with brand new craftsman tool set. They moved art pictures OUTSIDE and leaned them against a dirty moving container then said "We don'...
We used this company for a long distance move within 200 miles. They only used plastic wrap to wrap my furniture and did not use pads on all of the furniture as requested. They also neglected to strap down one of my inherited pristine pieces of furniture and it fell in the truck damaging it. They of...
This company charges their hourly rate for travel time (coming and going) in addition to the actual time of the move. Obscene!!!
We used "the moving company" and put most household items into storage while we finished a build. The packing and moving was unprofessional in more ways than I can list here. Now that we are finally moved in and have unboxed every single item. I know that certain entire boxes are missing. I'm disapp...
My fault for not conducting due diligence before hiring this company to move my household furniture. Fortunately I had disconnected appliances since they didn't have tools on their truck. Young inexperienced crew were unsure of how to use provided belts to carry heavy items. I gave them a blanket...
We read this company's 6 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2024
“My brand new furniture is ruined. Missing tool box with brand new craftsman tool set.” 1★ · Yelp · Mar 2024 · Lori P. · See this company on Yelp →
“it fell in the truck damaging it” 1★ · Yelp · Oct 2023 · Jennifer W. · See this company on Yelp →
“certain entire boxes are missing.” 1★ · Yelp · Apr 2023 · C W. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 6 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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