Interstate Best Moving LLC
- USDOT number
- 2858825 ↗
- MC number
- MC957433 ↗
- Phone
- (314) 349-5129
- Fleet
- 3 trucks · 3 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 4644 GRAVOIS AVE REAR, Saint Louis, MO 63116
- In the registry since
- 2016 · 10 years
- FMCSA registration updated
- Mar 2018
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 11 total reviews across Google & Yelp.
Customer reviews (11)
PLEASE DO NOT USE THIS COMPANY!!!! RUN!!! They are crooks and can hardly be considered a viable business. They held our goods hostage, took an inordinate amount of time to deliver our goods and used OLD weight scale forms as "proof" of the weight of our load. The weight they claimed was easy to...
DO NOT USE! Interstate Best Movers (IBM) was contracted by Divine Moving Group to do our move for a total of $2700 ($1800 after deposit). Upon arrival, IBM wanted $5500 for the move. I refused to sign any contract until it was down to the original $1800 which took hours of negotiating and proving...
This company is horrible. My TV arrived broken, several things were missing, and it was clear that someone had been through my things. They also continuously try to slam you with additional costs that are hundreds of dollars.I booked with a different company (Delta Van Lines) who then passed my busi...
Horrible!!!! Run away! - Do Not trust Liberty Bell with your dog house, much less your family treasures and everything you own!!!Lies from the get go. example: "We will contact you before your move several times to answer any questions and update your item count." "You can reach us any time", "Our...
This company is absolutely horrible. I saw the terrible reviews on them and let my broker know when I originally found out they would actually be doing the moving. My broker insisted they had to follow their rules. That definitely did not happen. They did ok with the loading process and told me they...
This company does'nt deserve a rating . They broke a 100 year old table and i have yet to receive any compensation. They dont answer the main phone #. Luckily i had dispatch no. I been told the check is in.mail and its going on 3 months. I used a broker also but Assurance van lines does'nt tell you...
We read this company's 10 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
6 reviews · latest 2017
“my stuff had been sitting in my hometown for those past three months!” 1★ · Yelp · Apr 2017 · Neil C. · See this company on Yelp →
“500 mile move took 8 weeks” 1★ · Yelp · Oct 2016 · Chris B. · See this company on Yelp →
“My furniture was picked up on August 8th and they STILL have not delivered it. They don't answer their phone as a rule and when they do, they give a delivery date and don't follow through.” 1★ · Yelp · Sep 2016 · Eva M. · See this company on Yelp →
Turned out to be a brokerA different company showed up or handled the move
3 reviews · latest 2017
“The moving company contractged by Liberty Bell Movers has one of the worse ratings online. Interstate Best Movers out of St Louis MO.” 1★ · Yelp · May 2017 · Just My Opinion A. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
3 reviews · latest 2017
“They broke a 100 year old table” 1★ · Yelp · Apr 2017 · Dennis G. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2017
“Upon delivery, IBM held our furniture hostage until we provided an additional $500 more” 1★ · Yelp · Aug 2017 · Maria S. · See this company on Yelp →
“They threatened to hold my things hostage until I paid the additional amount. They kept saying they couldn't unload my things until I paid their bogus fee.” 1★ · Yelp · Aug 2017 · Gabriela T. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2017
“The final price was almost $700 more than the estimate.” 1★ · Yelp · May 2017 · Brianna R. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 10 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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