Fry-Wagner Moving And Storage Co
★ 2.6· 37 reviews · Earth City, MO
✓ Licensed (USDOT 133959) ⚠ Not currently active ⚠ Holds broker authority
- USDOT number
- 133959 ↗
- MC number
- MC169343 ↗
- Phone
- (314) 291-4100
- Fleet
- 83 trucks · 30 drivers
- Safety (FMCSA)
- 0 inspections · 57 crashes
- Service area
- Interstate moves
- Location
- 3700 RIDER TRAIL SOUTH, Earth City, MO 63045
- FMCSA registration updated
- Oct 2023
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (11 dated reviews)
1★
2015
1
1★
2018
2
1.5★
2019
2
5★
2020
1
1★
2021
4
2★
2023
1
5★
4★
3★
2★
1★
Rating breakdown
2.6
37 reviews total
5
1
4
0
3
0
2
2
1
8
Star-by-star breakdown above is based on the 11 reviews we've captured the full text of so far — out of 37 total reviews across Google & Yelp.
Customer reviews (37)
Yelp
The moving company sales manager could not authorize,any type of credit for my concerns. They movers tipped over pieces of furniture which emptied out drawers and just threw everything back in without telling us. A piece of furniture was chipped during the taking off the truck, and nothing was broug...
Yelp
We have moved internationally four times and interstate three times-our recent move from St Louis to Galveston Texas was DEPLORABLE, much worse than any move we have ever done. Fry Wagner, agent for United Van Lines and UNIGROUP, was absolutely hopeless in terms of speed of service, quality of packi...
Yelp
DO NOT expect quality packing or back end service from Fry Wagner. If your items arrive in one piece understand that this is LUCK. Paid extra for insurance? Doesn't matter. They won't honor it. And they clearly don't care about client reviews- they have MANY experiences just like mine documented her...
Yelp
Worst moving experience ever! I wish I'd never hired Fry Wagner. Not only did some of my items arrive broken, they lost SO many things! The whole experience was terrible. And now, 2 months later, they are in no hurry to find my lost items. These are belongings that are irreplaceable and they don't s...
Yelp
My name is Sue Wallace We had Fry-Wagner move us from St Louis to Farmington, MO on June 4-5. The driver of the van that loaded our stuff hit a telephone pole about 2 miles from our house, completely mashing in the right side of the truck and damaging many pieces of our furniture; over 28, and also...
Yelp
This company was 5star from assessment to delivery!!! The Team who packed our belongings were friendly and efficient. The packers who put everything on the truck were careful, professional, and friendly. The drivers were outstanding: organizing the tasks, driving carefully and timely, and delivering...
We read this company's 9 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
7 reviews · latest 2023
Damaged or lost belongingsItems broken, lost or missing during the move
7 reviews · latest 2023
“They movers tipped over pieces of furniture which emptied out drawers and just threw everything back in without telling us.” 2★ · Yelp · Jul 2023 · Andrea C. · See this company on Yelp →
“nearly all furniture was damaged due to limited use of padding; all wardrobes were stuffed and thus collapsed with clothing in a big pile, and items like large lamps, lampshades,etc destroyed.” 1★ · Yelp · Oct 2021 · Bill M. · See this company on Yelp →
“A 3ft tall vase from my mother-in-laws' estate was packed in paper- no bubble wrap, peanuts etc at all. They placed the vase ON TOP of a much smaller item in the same box (!” 1★ · Yelp · Jul 2021 · M X. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2021
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2021
“Two days after our move we were notified the delivery would be delayed, but they could not give us a new date” 1★ · Yelp · Aug 2018 · S A. · See this company on Yelp →
“Fry Wagner informed me that the eight day delivery schedule initially promised was not convenient for it or United Van Lines. As such, the delivery date then became ten days from pick-up.” 1★ · Yelp · Oct 2015 · J J. · See this company on Yelp →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2021
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2021
“After months of trying to get reimbursed I received a check for less than $1,000. I lost at least $15,000 of valuable items.” 1★ · Yelp · Oct 2019 · Karen W. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 9 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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